Privacy Policy
Last Updated: September 10, 2026
At Puff Cannabis Dispensary , we understand that privacy matters, especially when you choose to purchase cannabis products or interact with a cannabis dispensary. We are committed to protecting the privacy and confidentiality of our customers and visitors. Our goal is to collect only the information reasonably necessary to operate our business, process orders, provide customer service, meet applicable legal requirements, and maintain a safe and reliable shopping experience.
Discretion is a core part of our privacy approach. We do not believe that your cannabis purchases should become unnecessary marketing information, and we take reasonable measures to limit access to customer information and protect it from unauthorized use or disclosure. This Privacy Policy explains how Puff collects, uses, protects, retains, and discloses personal information when you visit our website, place an order, create an account, contact us, visit our dispensary, or otherwise interact with us.
Information We Collect
This may include:
- Name
- Email address
- Telephone number
- Billing or shipping address
- Delivery address, where applicable
- Account information
- Order and transaction information
- Customer service communications
- Information you voluntarily provide through forms, emails, or other communications
- Information required for age or identity verification where legally required
- We collect this information only when reasonably necessary for the purpose for which it is provided.
Cannabis Purchase Information
When you purchase products from Puff, we may maintain transaction-related information such as:
- Products purchased
- Order date and time
- Order amount
- Discounts or promotions applied
- Transaction status
- Delivery or pickup information
- Information necessary to comply with applicable cannabis, tax, accounting, and recordkeeping requirements
- We recognize that purchase information can reveal that an individual has interacted with a cannabis business. Therefore, Puff treats cannabis-related purchasing information as confidential business information and limits its use to legitimate business, legal, security, and customer-service purposes.
Our Commitment to Discretion
Puff Cannabis Dispensary takes customer discretion seriously. We understand that customers may not want other people to know that they visited a cannabis dispensary or purchased cannabis products. Accordingly, where applicable and operationally feasible, Puff may use privacy-conscious practices such as:
- Limiting employee access to customer information based on legitimate business needs
- Using discreet customer communications
- Avoiding unnecessary disclosure of cannabis purchase information
- Using non-descriptive or non-cannabis-specific language in customer communications where reasonably feasible
- Limiting information provided to delivery or fulfillment personnel to what is reasonably necessary to complete an order
- Using discreet packaging practices where offered
- Avoiding unnecessary inclusion of product details on external-facing materials
- Implementing reasonable technical, administrative, and physical safeguards
- Requiring service providers handling customer information to follow appropriate confidentiality and security obligations
We do not intentionally publicize your identity or cannabis purchasing activity.
However, no online system, electronic communication, delivery method, or physical security measure can guarantee absolute anonymity or security.
How We Use Personal Information
Puff may use personal information for legitimate business purposes, including to:
- Process and fulfill orders
- Arrange pickup or delivery
- Verify age or identity
- Provide customer support
- Communicate about orders
- Maintain customer accounts
- Process payments
- Prevent fraud and unauthorized transactions
- Maintain website and system security
- Improve our website and services
- Respond to customer requests
- Maintain business and accounting records
- Comply with applicable cannabis laws and regulations
- Comply with tax, legal, regulatory, and recordkeeping obligations
- Establish, exercise, or defend legal claims
- Send marketing communications when legally permitted and where appropriate consent or choice is required
We do not use personal information for purposes that are materially inconsistent with the purposes disclosed to you unless permitted or required by applicable law.
Children's Privacy
Puff does not knowingly collect personal information from individuals who are not legally permitted to access or purchase cannabis. Our website and services are not directed toward children. If you believe a minor has provided personal information to Puff improperly, don’t hesitate to get in touch with us so that we can investigate and take appropriate action.
Contact Puff About Privacy
f you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, contact us:
Email: [info@puffcannabisdispensary.com]
Phone: [+1 (310) 728 5656]
For an immediate response, use our live chat. We take privacy concerns seriously and will make reasonable efforts to respond to legitimate privacy inquiries in accordance with applicable law.
Age and Identity Verification
Because cannabis sales are subject to age and identity requirements, we may collect or process information necessary to verify that a customer is legally permitted to purchase cannabis. We do not use age or identity verification information for unrelated advertising purposes. Where a third-party verification provider is used, information may be processed by that provider solely for verification and related legitimate purposes, subject to its applicable privacy practices and our contractual requirements where applicable.
Website and Automatically Collected Information
When you visit our website, certain technical information may be collected automatically. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Website activity
- Pages visited
- Referring website
- Approximate location derived from technical information
- Cookies and similar technologies
- Security and fraud-prevention information
We may use this information to operate and secure our website, understand website performance, prevent fraudulent activity, troubleshoot technical problems, and improve our services. Where required by applicable law, we provide additional notice and choices concerning cookies, advertising technologies, analytics, and similar technologies.
Payment Information
Payments may be processed through third-party payment providers. Depending on the payment method used, Puff may receive limited transaction information, while sensitive payment credentials may be processed directly by the payment provider. We do not intentionally store complete payment-card security information when it is not necessary for us to do so. Customers should review the applicable payment provider’s privacy practices for additional information about how payment information is processed.
Data Security
Puff uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction. These measures may include:
- Access controls
- Restricted employee access
- Authentication controls
- Secure systems
- Encryption or secure transmission where appropriate
- Monitoring and security procedures
- Vendor security requirements
- Employee privacy and security practices
- Secure disposal procedures
However, no method of transmitting or storing information is completely secure. For that reason, while we work to protect your information, we cannot guarantee that your information will never be accessed, disclosed, altered, or destroyed as a result of circumstances beyond our reasonable control
